Communications Training

Communications training to increase cooperation and productivity

In order to be successful, all organizations – from start-ups to well-established ventures – need people with communications skills that promote cooperation, clear delivery of intended messages, effective problem-solving, and understanding among team members. Without effective communication between people at work, productivity and profitability suffers.

The DISC System to Assess Communications Styles

Based on the work of Dr. William Marston, the DISC System uses a Style Analysis Instrument that measures:

Computer generated DISC personal reports provide insight into human behavior and are a valuable tool for understanding ourselves and others. The DISC model has been used by many millions of people world wide to improve interpersonal relationships, enhance communication, increase sales, reduce conflict and stress, determine effective job fit, and to create a common language for team enhancement in organizations.

Note: All sample reports will open in a  new window using Adobe Acrobat Reader.

The Success Insights™ collections of reports are specifically designed for a number of targeted audiences:

The Emotional Quotient™ report looks at a person’s emotional intelligence.

This is the ability to sense, understand and effectively apply the power and acumen of emotions to facilitate higher levels of collaboration and productivity. The report was designed to provide insight into two broad areas; Intrapersonal and Interpersonal emotional intelligence.

Intrapersonal emotional intelligence

What goes on inside of you as you experience day-to-day events.

Self-awareness is the ability to recognize and understand your moods, emotions and drives, as well as their effect on others.

Self Regulation is your ability to control or redirect disruptive impulses and moods and the propensity to suspend judgement to think before acting.

Motivation is a passion to work for reasons that go beyond money or status and a propensity to pursue goals with energy and persistence.

Interpersonal emotional intelligence

What goes on between you and others.

Empathy is your ability to understand the emotional makeup of other people.

Social Skills is a proficiency in managing relationships and building networks.